Michael C. Zupa
Michael C. Zupa is a seasoned executive with over 15 years of leadership experience in finance transformation, risk management, and operational optimization. He has a proven track record of driving strategic initiatives, managing large-scale projects, and fostering innovation across global organizations. His expertise spans financial services, technology integration, and process reengineering, with a focus on achieving measurable business outcomes and aligning operations with long-term strategic goals. Michael's career demonstrates a commitment to excellence and a deep understanding of the complexities of global financial operations. His ability to deliver results through strategic vision, innovation, and collaboration positions him as a leader capable of driving transformation and achieving sustainable growth in dynamic industries.
Key Achievements and Expertise:
Leadership in Finance Transformation:
As Senior Vice President at Citi Group, Michael spearheaded multi-year transformation roadmaps, aligning financial operations with business objectives. His efforts led to a 20% reduction in operational costs through process optimization and automation.
Directed global finance initiatives, including the implementation of SAP General Ledger across 80+ countries, resulting in standardized reporting frameworks and enhanced compliance.
Operational Excellence and Process Optimization:
Led end-to-end process reengineering projects, leveraging Lean/Six Sigma methodologies to streamline workflows and reduce inefficiencies by 30%.
Introduced cutting-edge automation tools, improving service delivery and scalability while achieving significant cost savings.
Strategic Risk Management and Compliance:
Managed regulatory remediation and risk mitigation programs, reducing compliance breaches by 25% and delivering $15M in annual savings.
Developed and implemented risk management frameworks to address complex operational, technology, and regulatory challenges.
Technology Integration and Innovation:
Championed the adoption of cloud-based technologies and advanced analytics, enabling data-driven decision-making and improving operational agility.
Designed financial models for scenario planning and strategic forecasting, streamlining analysis across 50+ countries.
Cross-Functional Leadership and Stakeholder Engagement:
Collaborated with executive leadership to craft transformation strategies, ensuring alignment with corporate goals and securing stakeholder buy-in.